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Offline Brand Protection for China

O2O BRAND PROTECTION's mainland company was founded in 2007 and operates with the appropriate business license to conduct IP-related field investigation and enforcement assistance across 250+ Chinese cities.

From our offices in Hong Kong, Shanghai, and Shenzhen, we provide our clients with a consistently high standard of investigative and enforcement services including raid actions and civil actions. Our legally trained, ex-Government and ex-police employees work tirelessly to build upon our Chinese relationships ("Guangxi,") with local authorities, and to harness the power of teamwork.

In addition to our official relationships, when you work with O2O BRAND PROTECTION, you are also engaging a trusted network of more than 2,000 investigators and lawyers nationwide (China's BP Super-Connector), whom we manage on your behalf, as your trusted advisor and single point of contact. Or if you prefer, we can carry out your services entirely in-house, with our own full-time employees.


Overview

IN ONE SENTENCE

Offline brand protection including anti-counterfeit field investigation and raid actions in China.

OTHER CAPABILITIES

Hand delivered C&D/demand letters, investigative audits, address verifications, product and customs training, briefs of evidence, liaison with authorities and Government departments

HUMAN RESOURCES

Field Investigators, Auditors, Factory Inspectors, Ex-PSB & Government Relations, Paralegal

Preliminary Field Investigations

Offline

O2O puts trained investigators out into the field, to verify addresses, and initiate relationships with suppliers and syndicates. We keep your investigation costs low while we assess the quality and potential ROI of the "target." Then once you receive our report, you can be confident in deciding your next course of action or approving ours.

Inclusions
  • Low-cost target evaluation
  • Multiple address verifications
  • Pretext inquiries and relationship building with the supplier
  • Photographs & multimedia
  • Real-time updates via O2O's online client portal
  • Written summary and recommendations from a senior investigation manager
  • 2-3 week turnaround

Market and Trade Show Sweeps

Offline

O2O can dispatch up to five professionally trained field investigators (as well as local SAIC authorities, where possible) to any offline market, shopping mall, shopping district or trade show in China.

Inclusions
  • Methodical approach to gathering usable upstream/downstream information, and carrying out multiple seizures or C&Ds
  • Photographs and video of stores, exhibits, business cards and product catalogs
  • Pretext communication with sales reps and managers
  • Full report including a summary of events & next step recommendations
  • Cross-checking of suspicious suppliers via e-commerce and social media platforms
  • Complimentary travel assistance for clients who wish to attend the market or trade show sweep including airport pickup, accommodation & drop off*

Raid Actions

Offline

Conducted in cooperation with China's local authorities including the State Administration of Industry and Commerce (SAIC) and the Public Security Bureau (PSB).

Inclusions
  • Supply of online and offline case leads
  • Field investigation and surveillance on raid site(s)
  • Undercover employment with supplier target
  • Raid application and liaison with authorities
  • Raid site monitoring in lead up to raid
  • Raid attendance and reporting including photos and copy of seizure notice
  • Criminal action follow-ups, such as obtaining a copy of the detention certificate and court judgment
  • Gathering of upstream/downstream information
  • Litigation management or support

Civil Actions

Offline

Civil actions may be carried out by O2O BRAND PROTECTION and her partners following either an online or offline investigation. They may also be carried out in parallel to existing administrative and criminal actions. Each year in China, more and more civil actions result in positive outcomes for international brand owners. O2O BRAND PROTECTION offer a systematic, "check-box" approach to identifying high-quality cases and collecting evidence for civil actions. We also offer a contingency based profit sharing solution. Win or lose, our client's fees are always zero.*

Inclusions
  • Systematic case qualification and evidence collection
  • Real-time case updates via our online case management system
  • Profit sharing of collected damages or compensation
  • Win or lose, zero-cost solution
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